Since 1999 · Ontario, California

    Your Trusted Partner in IT Asset Disposition

    Shivnet Inc. retires business equipment with documented data wiping and value recovery, repairs the laptops, desktops, tablets and phones your teams depend on, and images and deploys the devices that replace them.

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    25+

    Years in Business

    Microsoft

    Authorized Refurbisher

    USA

    Based & Operated

    What We Do

    ITAD, Repairs and IT Services

    Three service lines that cover business IT from deployment to retirement.

    IT Asset Disposition (ITAD)

    ITAD covers secure data wiping, scheduled pickups from your site and asset recovery for equipment leaving your fleet, with value returned through buyback or revenue share. Lease returns and data center decommissioning are included.

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    Repairs

    Laptops, desktops, tablets and phones are repaired at component and board level, tested, graded and refurbished where needed. Repair programs for fleets cover depot, break-fix and out-of-warranty repair for devices in use.

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    IT Services

    Your devices are imaged as you specify, asset-tagged and kitted, then shipped to your users or sites. Equipment is warehoused until needed, and on-site services cover de-installation, relocation and office moves.

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    Equipment

    Devices We Handle

    Laptops, desktops, tablets and phones go through all three service lines, whether deployed, repaired or retired. Equipment from a data center decommissioning goes through ITAD.

    Laptops
    Desktops
    Tablets
    Phones

    The brands we handle and repair:

    • Dell
    • HP
    • Lenovo
    • Apple
    • Microsoft Surface

    Why Shivnet

    25+ Years in Business IT

    Founded in 1999 in Ontario, California, Shivnet Inc. is USA based and operated. As an Authorized Microsoft Refurbisher, Shivnet reloads the PCs it refurbishes with genuine Windows.

    Documented Data Wiping

    Every drive is wiped by software to the NIST 800-88 method. You receive a certificate of data destruction for each device.

    Every Asset Accounted For

    Each asset is recorded by serial number, and the serialized audit report shows what happened to every one, with chain of custody from collection to the final report.

    Repairs Down to the Board

    Screens, keyboards, batteries, hinges and ports are replaced, and faults on the motherboard itself are repaired, so one failed component does not mean a new device.

    Value From Retired Equipment

    Equipment with resale value is tested, refurbished as needed and resold. The return reaches you through buyback, where Shivnet purchases the equipment, or revenue share, where you receive a share of the resale proceeds.

    Who It Is For

    Organizations That Run Device Fleets

    Shivnet's services are designed for five kinds of organization.

    Corporate Offices and IT Departments

    For corporate IT departments, a refresh retires one fleet as another arrives, while devices in use develop faults. ITAD takes the outgoing devices, imaging and deployment handles the replacements, and repair programs cover the rest.

    Schools and Colleges

    For schools and colleges, laptops and tablets get heavy daily use. Repair programs take them in batches or as faults come up, and refurbishing adds RAM and SSD upgrades.

    Healthcare Practices

    For a practice with a small fleet of PCs, tablets and phones, retired devices go through ITAD, wiped before they are tested or resold. Faulty devices go in for repair one at a time.

    Government

    For a government office, the record matters as much as the work. ITAD retires equipment under chain of custody, and devices in service go in for depot repair.

    Leasing Companies

    For leasing companies, ITAD handles lease returns: off-lease equipment is wiped and tested, then returned to the lessor or remarketed, with the outcome shown for each asset.

    Choosing a Service

    Which Service Fits

    The state of your equipment decides which service line applies.

    Your equipment is Service What happens
    Retired, off lease or coming out of a data center ITAD Collected on an agreed date and wiped, then resold, returned to the lessor or remarketed, with every asset reported by serial number
    In use but faulty, worn or needing a RAM or SSD upgrade Repairs Sent in, repaired at component and board level or refurbished, then sent back
    Going into use, waiting to be used or moving IT Services Imaged and deployed, stored with inventory, or de-installed and relocated

    A refresh pairs ITAD for the outgoing fleet with imaging and deployment for the incoming one, and a move or closure combines on-site services, warehousing and ITAD. Both are agreed by email as one scope with one set of dates.

    What One Scope Settles

    • Which equipment is retiring, moving or staying
    • The pickup date for retiring equipment
    • Whether replacements ship to users or sites
    • What goes into storage until needed
    • The dates for on-site work
    • Which devices need repair

    How It Works

    A Clear Process, Start to Finish

    Every engagement, from a lease return to a fleet repair, follows the same four steps.

    1. 1

      Tell Us What You Need

      Email us what equipment is involved, approximate quantities, where it is located and whether you need it retired, repaired or rolled out.

    2. 2

      Agree the Plan

      We reply by email to confirm the scope with you and agree the dates: the pickup, the on-site work or when to send devices in for repair.

    3. 3

      We Do the Work

      Wiping, imaging, storage or on-site work is carried out as agreed, and devices sent in for repair are diagnosed, fixed and retested.

    4. 4

      Receive the Results

      Repaired devices come back to you, deployed devices reach your users or sites, and ITAD jobs close with the serialized audit report and certificates of data destruction.

    FAQ

    Common Questions

    Do you collect equipment, or do we send it to you?

    Both. ITAD equipment is collected from your site on an agreed date. Devices for repair are sent in, one at a time or in batches.

    Do you handle a single device as well as a whole fleet?

    For repairs, yes: a single device or a whole fleet. For ITAD, email us what you are retiring and we will confirm the scope, from one scheduled pickup to a full data center decommissioning.

    Which equipment goes through ITAD, and which can you repair?

    It depends on whether the device is staying in service. A faulty laptop that stays in use is repaired, and the same laptop goes through ITAD once it is retired. Equipment removed in a data center decommissioning is handled by ITAD alone.

    How do we know the data is gone and every asset is accounted for?

    Line by line. The serialized audit report lists every asset by serial number with its outcome, so you can check it against your own record of what left the site and file each device's certificate of data destruction with that device's entry.

    Ready to Work With Us?

    Retiring equipment, repairing devices or rolling out new ones? Tell us what you need and we will plan the next step with you.

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